NAFIC members share the practical lines they use to make important financial conversations more memorable.
We asked NAFIC members: “Are there any facts, numbers, or comparisons that you use with clients regularly because they actually seem to stick?”
The responses showed something every strong fraternal professional understands: clients do not always remember the full presentation, the full illustration, or every technical detail. But they often remember a simple comparison, a well-placed question, or a number that makes the need feel real.
Here are a few member-submitted examples that may help spark better conversations in the field, along with several familiar ideas that continue to show up in strong client conversations.
Some of the best client questions do not begin with a product. They begin with the client’s concern: stability, predictability, and the desire to know they will be okay.
“Would you sleep better if I could show you a plan that guarantees increasing income for life regardless of interest rates or market performance?”
— Joe DeMarco
That kind of question works because it moves the discussion from “What product are we talking about?” to “What would make your future feel more secure?”
Clients often understand insurance better when it is connected to something familiar. The difference between renting and owning can help explain why temporary and permanent protection serve different purposes.
“Term life insurance is like renting a home. When it ends, you have no ‘equity,’ so to speak. Whole life insurance is like owning a home. It lasts until you die and can grow in value and death benefit.”
— Richard Vosler
This can also help avoid an either-or conversation. Term and permanent insurance can both have a place. The key is helping the client understand what each one is designed to do.
One familiar comparison continues to resonate because it points out a simple mismatch in priorities: people often insure the things their income buys, but not the income itself.
“We insure phones, cars, homes, and even vacations because replacing them would be expensive. But the income that pays for all of those things is often the least protected.”
This line can open the door to a broader income replacement conversation. For many families, the paycheck is not just income. It is the mortgage payment, grocery bill, tuition plan, retirement contribution, and breathing room.
One member shared a way to compare risks that people routinely insure against with risks that may be much more likely or financially significant.
“You have a one in 22 chance of making a major claim on your homeowners insurance, a one in 8 chance of making a major claim on your car insurance, but a one in 2 chance of making a claim on your long-term care insurance and a 100% chance that your beneficiaries will receive a payout from your permanent life insurance.”
— Jeff Huenniger
Jeff noted that the comparison is meant to help clients pause and reconsider which risks they are already protecting against, and which ones may deserve more attention.
Sometimes a statement sticks because it removes the clutter and brings the conversation back to what matters most: the people left behind.
“When we die, we will either be a financial blessing or a financial curse. There is no exception to that statement. I have decided to be a financial blessing. How about you?”
— Bob McDuffie
Another way to say this is that community generosity is wonderful, but it is not the same as a plan. The goal is not only to leave money. It is to leave loved ones with choices.
Extended care conversations can be difficult because many people assume they will “roll the dice.” A clear number, paired with a clear question, can make that gamble easier to see.
“A lot of people I meet that don’t have extended care coverage say they are just planning on rolling the dice on covering the cost of care. Statistics show that when we reach age 65, 70% of us will need some form of extended care in our lifetime. For a married couple, the combined chance of one or the other needing care is about 90%. Is that a gamble you are comfortable betting $100,000 per year or more on, after tax, for the cost of care?”
— Dan Sawyer
This also reframes long-term care as a family issue, not only a financial one. The cost of care can affect a spouse, adult children, retirement assets, and the client’s ability to choose how and where care is received.
For younger clients, student loan debt can create a very personal planning conversation, especially when parents or family members have co-signed.
“If you took out a large personal loan from a bank, they may require you to own life insurance to make sure they get paid back. Your parents are co-signed on your student loans. Isn’t it only right that you protect your parents from having to repay your education debt if you are no longer here to make the payments?”
— Joseph Soucy
For clients with debt, the DIME framework can also be a simple starting point: debt, income, mortgage, and education. It helps move the conversation from “How much insurance do I need?” to “What responsibilities would still need to be handled?”
The strongest examples are not complicated. They help clients see the issue differently. Some compare temporary and permanent protection. Some put risk in perspective. Some bring the conversation back to income, family, legacy, care, and responsibility.
A good fact or comparison does not replace a thoughtful planning conversation. It opens the door to one.
Note: Statistics, product features, and planning language should always be reviewed for accuracy, suitability, and any applicable carrier or compliance requirements before use with clients.